Some customers bring a smile to your face every time they come in, and Bill makes me smile nearly every day. I’ve appreciated the love he showers on his grandchildren, his generosity with acquaintances, and general friendliness, but today he truly showed what a random act of kindness can do to spread good will. He noticed a neighbors’ grand daughter in the store and bought her a stack of Wizard of Oz books, which he recommended from frequent readings of course, and The Princess Diary as well. What a happy girl! What an example of kindness! Thanks for being my customer and friend Bill!